We're glad you're here with us. We've had a lot of changes through the spring and summer, but are happy to be starting the new semester with you.
First, the most obvious one if you have been with us before. You might have seen it on your way to this message. We have a newly redesigned library website, which we hope will provide our users with an easier time finding and using our many resources and services.
We also have two exciting, new ways to connect with you. Our online Ask the Librarian chat, which you can find on our homepage and in a few other places allows us to connect with you and answer your questions in real-time. Our blog posts, like the one you are reading now, will be a way for us to share library updates as they happen. Please subscribe if you would like to receive email notifications for new posts.
The ongoing COVID-19 pandemic has brought significant changes to our library spaces, which we hope will be temporary. The Bethlehem Paul & Harriet Mack Library space is not available to the public (students, faculty, staff, and community members) at this time. The Monroe ESSA Bank & Trust Foundation Library space is open only for select activities. You will be able to request items from both libraries' physical collections for pickup or UPS delivery (a free service) through our Library to Go service. Requests for scans of portions of items will be fulfilled as possible through Library to Go PLUS. Items from other regional libraries may still be requested through interlibrary loan, although this service may be more limited at this time.
For those with library items to return, you may do so using our outdoor book drops located at both campuses or through UPS shipping (at no cost to you). To return by UPS, email firstname.lastname@example.org to request a shipping label and envelope.
Computer labs are available at both the Bethlehem (in CC-114 & CC-117) and Monroe campuses (in the Library & KEYS 150) for student access to computers, webcams, and black and white printing. WiFi and wireless printing through the college's PaperCut print management system is also available for those looking to work with their own devices. Please note, reservations are required and campus buildings are only open to current students, staff, and faculty who have completed the NCC Health Check (also available through the NCCGo app).
Testing centers in the library remain closed and all on-site test proctoring is suspended. Remote proctoring for TEAS is available for NCC nursing applicants.
While some of our facility-based services have changed, many services remain the same. Library instruction can still be scheduled and we welcome instructor requests. We're also available to be embedded in Blackboard courses to work with a class and its students throughout the semester.
As always, students, faculty, and staff have 24/7 access to the library’s digital materials, including eBooks, streaming videos, and databases, from off-campus.
Our online research guides, videos, and tutorials can be accessed from the library website. Reference and research help is available during the semester Monday through Saturday through the Ask the Librarian chat, by email at email@example.com, by phone at 610-861-5359, or by scheduling a virtual Book a Librarian appointment.
Thank you for visiting us. We look forward to helping you this semester,
- the staff of the NCC Libraries