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HOSP: Hospitality Management: Home

This research guide is intended for students in the Hospitality Management program, or anyone performing research on the hotel, restaurant, event planning, or gaming industries.

How to GET HELP from a LIBRARIAN

Need help with finding sources, searching databases, formatting citations, or deciding on a paper topic? The NCC Librarians are here for you.

Both the Mack Library (Bethlehem) and ESSA Library (Monroe) are open if you'd like to visit in person, or you can chat online with a Librarian no matter where you are! Go to the Library's home page and click on the orange "Ask the Librarian" tab to start chatting. 

To find out when we're open, take a look at the Library's hours.

For more ways to reach us, and answers to our Frequently Asked Questions (FAQs), click here. You can also send an e-mail question to askthelibrarian@northampton.edu, or set up a private appointment with a Librarian by using the "Book A Librarian" request form.

We look forward to hearing from you!

Area of Study

undefinedProgram: Hospitality Management

Area of Study: Business & Professional Services

For more information about the degree options in this program, click here.

To find your Academic Advisor, click here or call the Advising office near you:

  • Bethlehem: 484-275-0787 
  • Monroe: 570-369-1871

Directions to NCC

To download and view a map of each NCC campus, click here.

Library to Go pickup at the Bethlehem campus is located at the Circulation Desk in Mack Library, on the 4th Floor of College Center (building number 3 on this map).

 

Library to Go pickup at the Monroe campus is located at the service desk in the ESSA Library, which is in Keystone Hall (building number 2 on this map).

 

NCC Bethlehem campus

3835 Green Pond Road
Bethlehem, PA 18020

Directions

From North, East or West: Find your best route to Route 22. Take the Route 191 exit. At end of the ramp, turn RIGHT onto Route 191 North. One-tenth of a mile from the exit ramp, turn RIGHT onto Brodhead Road (before the Brodhead Road stoplight). Follow Brodhead Road until you come to a stop sign, turn RIGHT onto Hecktown Road. Proceed past the Hecktown Road entrance and turn left onto Green Pond Road. The Green Pond Road entrance to the campus will be on your RIGHT. The entrance to the Gates Center will be on your LEFT.

From the South: Take Interstate 78 to Route 33 North. Go to second exit, William Penn Highway, and turn LEFT. Pass Farmersville Elementary School on left, Municipal Building on right. Take the first RIGHT after the Municipal Building onto Oakland Road. Stay on Oakland Road until you see the entrance to the College on your RIGHT.

NCC Monroe campus

2411 Route 715
Tannersville, PA 18372

 

Directions

From Interstate 80: Take Exit 299 for Tannersville. Go SOUTH on Route 715 for one mile. The College entrance is on the RIGHT at Warner Road, just past Railroad Avenue.

From Tannersville & Route 611: Take Route 611 to Route 715 South. Go SOUTH on Route 715 for one mile. The College entrance is on the RIGHT at Warner Road, just past Railroad Avenue.

From points west of Tannersville: Take Route 715 NORTH toward Tannersville. The College entrance is on the LEFT at Warner Road, one mile before Interstate 80.

Fond Farewell to an American Classic

It's a sad day in the hospitality industry: the last remaining Howard Johnson's restaurant has officially closed. Located in Lake George, New York, a scenic resort town in the Adirondack Mountains, this is the last of an iconic family restaurant chain that served hungry travelers on America's highways (including the Pennsylvania Turnpike) since the 1920s. The company also operated motels, some of which are still in business, and are now owned by Wyndham Hotels & Resorts.

Nicknamed "HoJo's" by its millions of loyal customers, Howard Johnson's was an early adopter of many restaurant chain marketing techniques that are commonplace today. Every location had an instantly recognizable bright orange roof that could be seen for miles, and menu choices were consistent across the country. In addition to typical roadside fare like burgers, hot dogs, fries and shakes, HoJo's was famous for its fried clams and 28 flavors of ice cream.

The company's heyday was during America's prosperous postwar period in the 1950s and 1960s -- which explains why it was the perfect setting for an episode of the television series Mad Men. Howard Johnson's was quick to capitalize on the franchising trend that also introduced some of its fiercest competitors: McDonald's, Burger King, and Kentucky Fried Chicken, among many others. In recent years, HoJo's failed to attract a new generation of customers and could not compete with other casual dining brands like Applebee's, Ruby Tuesday's, TGIFriday's, and the Cheesecake Factory. But all of these chains succeeded by learning lessons from Howard Johnson's many innovations.

It's easy to borrow books with LIBRARY to GO!

Good news!

Even though both NCC Libraries are open again, you can still borrow books and other materials remotely by using our Library to Go service. You can choose quick pickup on campus, or free delivery to your home.

Use Library to Go PLUS to request:

  • Access to materials that your instructor has put on electronic reserve in Blackboard;
  • Scanned pages from reference books like encyclopedias;
  • Scanned articles from print journals in the Library's Periodicals Tower.

Contact a Librarian

Profile Photo
Anne Bittner
Contact:
Mack Library
Northampton Community College
College Center, 4th Floor
610-332-6139
Website
Subjects: Business, Paralegal

Prepared By

This Research Guide was updated by Anne Bittner on September 7, 2022.

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