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HOSP: Hospitality Management: Homework Help

This research guide is intended for students in the Hospitality Management program, or anyone performing research on the hotel, restaurant, event planning, or gaming industries.

Other Related Research Guides

Looking for information about Culinary Arts? Try the Library's CULINARY research guide!

About This Page

These diagrams and instructions will help you locate the information needed for several assignments in Hospitality courses. Click the tabs to the right to view each page.

What's that acronym?

S.W.O.T. =

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Homework Help

To find performance benchmarks for various industries, use the ProQuest database, as follows:

  1. Click on the link to ProQuest. If you're off-campus, you'll be asked to log in with your MyNCC information (student ID number and password).
  2. Select the tab labeled Browse.
  3. Under the first subject area (Business), click the plus sign (+) next to Industry & Market Research.
  4. Choose the category "First Research."
  5. The next screen will contain a list of industries. Scroll down until you see the one you want. Next to that category, click the link labeled "View # of documents."
  6. When you see the list of "Quarterly Update" documents, the most recent one will be at the top. You can view any of the "Quarterly Updates" or use the "Search Within" box to locate reports containing the word "benchmark."

How to Find Articles About Lawsuits Against Restaurants

1)  Go to the EBSCOhost database. Select one or more of these modules, which contain general newspapers and magazines, as well as industry-specific trade publications:

2)  If you're interested in a specific restaurant or chain, type the name of the business. If not, just use the word restaurant.

3)  In the second search box, add words that describe legal action, such as "lawsuit," "litigation," "trial," or "sued."

4) You can also add words that describe the type of lawsuit you're looking for, if you have something specific in mind. Examples include "negligence," "injuries," "liability," and "discrimination."

5)  Click the green SEARCH button. Once you see the list of results, you can find an article that interests you and click on the title.

6)  When you have found an article that covers your topic, you can e-mail it to yourself, print, or save to your flash drive.

7)  For help citing an article, click the gold square icon marked "Cite" and select the correct format (MLA or APA).